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Review of Tenretni Ltd
Home business opportunity selling websites
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This is one of a few examples of Business Opportunity
Watch Reviews which are available for the public to view on the public section of the website. The
reason for making a small sample of the reviews freely available is to help potential customers decide
if they want to subscribe, and also to communicate some matters of general interest arising in the case
of some of the reviews. All the other reviews are available only to
subscribers.
A zero score or a low score means that in our opinion the business model or the investment model has
flaws and/or that we have found inadequate evidence to back up claims about earnings, sales, profits etc.
It doesn't mean this evidence does not exist and it doesn't mean that the opportunity is a scam and it
doesn't mean that the promoters are unprofessional or dishonest. Questions arising are normally contained
within the body of the review, and readers who are interested should contact the company with these questions
and/or questions of their own.
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Review
from Business Opportunity Watch Reviews
March 2009 Issue 25
TENRETNI LTD
Tenretni
18 Maes y Capel
Pembrey
Carmarthenshire
SA16 0EG
Tel: 01554 833735
www.websites4wealth.co.uk
Why Have I Attached A Million Dollar Bill To This Letter?
Dear Fellow Entrepreneur,
Unfortunately the Million Dollar Bill you see can't be redeemed at any bank. However, I'd like you
to hold on to it because you may be able to turn it into the real thing...
You see, my company specializes in providing Website Businesses & Specialist Marketing Training.
We are expanding Globally right now and are currently providing opportunities to people in all of the
following countries UK, US, Canada, New Zealand and Australia, and as it happens we are also just about
to launch into India as well.
The beauty of running a website business is that the market is truly unlimited!, in fact there's income
potential where ever people have internet access, so the world is literally on your doorstep. This really
is a massive opportunity to own and develop your own business, and the select few of us who operate these
internet businesses are consistently making a lot of money and more importantly will do well into the
future. You see longevity is the key!
Currently our best performing clients are exceeding £12k a month, that's over £144,ooo
a year and some of these individuals haven't really used a PC that much let alone market online!. Personally
I'll achieve that figure several and I mean several times over. All of our clients [sic] success
is true testament to our unlimited training & support. Our existing clients' backgrounds are vast
and range from retired school teachers to oil rig workers. If you are willing to listen, learn and then
action I can show you how to do it too. But only if you qualify
That's why I have put this website up!
We are looking for a select number of like minded entrepreneurs to train and support along the path
to achieving financial freedom. We enjoy what we do and indulge in the lifestyle it creates, this is your
opportunity to enjoy the fruits of your own wealth.
You see it would be very easy for me to open the doors so to all and sundry and be laughing all the
way to the bank. However, I haven't! Why you may ask? Well primarily I am only interested in helping those
who help themselves!, and experience tells me that those who sit on their backsides waiting for the golden
opportunity to land in their lap generally stay in their current situation. Where as those who are proactive,
willing to listen, learn and have the hunger and ambition to succeed are the ones who achieve greatness.
This may well be your chance too!
If you think you fit the criteria and are interested in creating some serious wealth I would like to
invite you to make the next 20 minutes of your life the most important and spend them reading through
the entirety of this website.
So if you think you qualify grab yourself a coffee and knuckle down to some serious information which
will change your life for sure. Our fully comprehensive training & support means exactly that, you
get the on going mentoring you require to market your business effectively whilst making a significant
income.
I'll go over everything you need to know to make an informed decision and to see if you qualify. I
won't try to sell you anything or push you into anything you don't want to do. I don't work that way nor
is it in my nature or interest. I have been marketing online for a little over 18 years now and have learnt
what works and what doesn't, sometimes to my cost. I am not a salesman nor do I ever profess to be one.
However, the one thing I do profess to know a lot about is the Internet and making some serious money
online from the comfort of my own home.
If you qualify, and you decide this opportunity is right for you we can work together and you can start
making money right away.
Believe it or not I will even guarantee our time together. If after deciding to come on board, 90 days
down the line you decide it was an absolute waste of time and you haven't made your initial investment
back then not only will I give you a full refund (yes you read that right a 90 day guarantee guarantee
[sic] is unheard of), but I will also write you or your favourite charity a cheque for £100
on the spot. That's how sure I am you'll find our unlimited training & support invaluable to your
financial future.
Plus, as a special gift for taking the time to look at our business opportunity, you'll get full access
to our Internet Marketing Library. Please bear in mind this has been 18 years in compilation. Inside any
of these profound books you will find a [sic] some of the information you need to succeed online.
To learn more about Tenretni Ltd and this unique moneymaking opportunity, please read through the rest
of this website and once you have absorbed all of the information please give me a call with any queries
or questions you may have. My phone numbers are 01554 830088, 01554 833735, 01554 833303 or on my mobile
07956600039. I look forward to speaking with you soon.
Yours Sincerely,
Regards
Dean Taylor
Founder and Director of Tenretni Ltd
Review:
Considering that Tenretni Ltd says that they are only looking for "a select number of like minded
entrepreneurs to train and support" and don't want to "open the doors so to all and sundry
and be laughing all the way to the bank", they've got an awful lot of websites which seem to
be selling the same thing, as follows:
www.9until5.com
www.workingforwealth.co.uk
www.tenretni.co.uk
www.innovative-internet.co.uk
www.genuineonlinebusiness.co.uk
www.richesuntold.co.uk
www.web2riches.co.uk
www.channelsofwealth.co.uk
www.ambitionandwealth.com
www.wealth-monster.com
www.affiliate-domination.com
www.easyinternetincome.net
www.yenom.co.uk
The above sites are all run by Tenretni Ltd (in case you're wondering,
"Tenretni" is "internet" spelt backwards). There's a further site at www.arpanetinternational.com,
run by a separate company called Arpanet UK Limited, but what is offered seems to be exactly the same,
with the same "Why Have I Attached A Million Dollar Bill To This Letter?" copywriting.
Arpanet does not seem to be proceeding as hoped, though, because Companies House has it marked as "Proposal
To Strike Off" after having been set up only in January 2008.
Tenretni has been making a lot of sales because what it offers is not just a website but "Website
and Full Training / Support". Prices start at £995 for a Bronze site, which promises as
follows:
"The Bronze Range Boasts Superb Affiliate Integration.
Although This is our Entry Level Range, the Sites are Still Fantastically Potent and Offer Incredible
Earning Potential From Day one. Please feel free to choose from our list of existing niche markets or
take the bull by the horns and research your own. They are very flexible and can readily adapt to any
market. This range Costs £995. Easily earn £3,000-£6,000 PM."
Other Tenretni packages are called Silver, Gold, Platinum, Diamond and
Ultimate. The Ultimate package costs £2,995 and says that with it you can "Easily Earn Well
in Excess of £12,000 PM".
These income claims are totally unrealistic and, not surprisingly, there are a number of complaints on
the Internet about Tenretni not living up to its promises, notably on the site at www.canyoutrustthem.com.
These complaints also say that Tenretni does not honour its 90 day money back guarantee.
We ourselves have also received a complaint from a member who was refused a refund by Tenretni and we
are trying to help her to get a refund from her credit card company.
Tenretni started life in January 2003. Until 2005, at least, it was doing something totally different:
it was selling various electronic devices aimed at alleviating pain arising from arthritis, rheumatism,
muscle strains etc. at reasonable prices ranging from £54.95 to £79.95.
It would seem that this Tenretni venture was spectacularly unsuccessful because, despite having been operated
for at least one year, there can't have been even one single sale because Tenretni has filed dormant accounts
(i.e. the accounts say that the company has not been trading) from the date it was incorporated in January
2003 to the last accounts which have been filed for the period ended 31st January 2008.
This gives rise to two further questions:
Firstly, in a sales letter on the website at www.websites4wealth.co.uk,
Dean Taylor of Tenretni says "I set this service up just over two years ago". I've got
a print-off of the website dated 5th February 2009. So that means that this Tenretni service was set up
around January 2007 or before. So why the dormant accounts for the period ended 31st January 2008?
Secondly, what company was it that Dean Taylor operated that leads to his claim to be "The UK's
Top Internet Guru"? (Though it has to be said that he seems to be the only person saying this
because a search of Google using the terms "Dean Taylor guru" only brings up three results relating
to him: the first is a reference to a complaint against Tenretni dated 11th March 2009 on the website
at www.ripoffreport.com, the second is for the complaints at www.canyoutrustthem.com and the third is
to Tenretni's own website at www.websites4wealth.co.uk.)
Whilst it is true that Dean Taylor has had previous experience running a business designing websites,
this ended with a members voluntary winding up under section 84 of the Insolvency Act in August 1998,
with an estimated deficiency as regards creditors of £238,480. The company Vapro Limited, of which
Dean Taylor was a director, was set up in November 1995 and filed dormant accounts for the period ended
30th September 1997.
According to the various websites, the "Tenretni team" at head
office includes Emma, Nerys, Peter and Joanne.
Dean Taylor lives at 16 Maes Y Capel, Pembrey according to records at Companies House. In January 2008
Nerys Lloyd Taylor of the same address was declared bankrupt, and gave an 8 year undertaking because of
"Unfit Conduct" from 29 December 2005 and 11 September 2006 "whilst trading under the
style of Worldwide Marketing Sales Online as a caravan dealer, failed to ensure that: ·Goods
either wholly or partly paid for were supplied; ·Monies were paid over to customers in respect
of goods sold on the customers behalf; ·Refunds were paid to customers in respect of cancelled
sales. On her own admission, the bankrupt used customer monies in the general course of her business and
as a consequence customers were owed £158,574 at 17 April 2007, the date of the Bankruptcy Order,
which represents 44% of her deficiency of £355,816."
Nerys Lloyd Taylor was secretary of Vapro Limited and Alun Killa, a previous director of Tenretni Limited
(he resigned in March 2009) was also a director of Vapro Limited.
Further businesses currently run by Dean Taylor include:
- www.searchengineoptimisations.ltd.uk which is run by a separate
company called Searchengineoptimisations Ltd. Despite the fact that this company was only set up less
than a year ago on 30th September 2008, its website proudly claims in its headline that it is "The
UK's Premier SEO Company". This company offers SEO services starting at £99 a month.
- www.tenretniwealthclub.co.uk which is selling two seats for £997 at an "Exclusive 3 day
property conference" about property investment run by the Wealth Intelligence Agency, a joint
venture from The Russ Whitney Group, Women in Wealth and The Rich Dad Poor Dad Education.
There are two current directors of Tenretni Limited. One is Michael Dean
Taylor, and the other is Peter William Henry Staples. Peter Staples is also a director of Arpanet UK Limited
and Searchengineoptimisations Ltd.
I've written to the company with the following questions:
1. If, as you say, Tenretni is looking for a select number of
like minded entrepreneurs to train and support why have you set up an incredible number - fourteen
that I could find - of websites all selling the same thing?
2. Where do the figures come from which you tell people that they can easily earn from
Tenretni's packages e.g. £3,000 to £6,000 per month for the Bronze Package and £12,000
per month for the Ultimate Package? They dont seem to come from your own personal experience so
far as regards any other limited companies that you have run. Tenretni Ltd itself has filed dormant accounts
up to 31st January 2008 and one of your companies, Vapro Limited, which did have a website design business
ended with a creditors voluntary liquidation in August 1998. Please explain.
3. In 2004 and 2005 Tenretni Ltd was offering for sale from its website various electronic devices aimed
at alleviating muscular etc pains, so it would seem that it was running a business. On your Tenretni websites
you say that you set this service up just over two years ago and that Tenretni
Ltd have spent the last 18 years Marketing on the Internet. Please explain how all this fits
in with the facts that Tenretni Ltd was incorporated not 18 years ago but 6 years ago in January 2003
and also it has filed dormant accounts for each year since then up to 31st January 2008.
4. Where does your claim to be The UKs Top Internet Guru come from? I keyed in
the search terms Dean Taylor Guru into Google and the only results that came up were
the complaints about your company on the websites at www.canyoutrustthem.com and www.ripoffreport.com
and your own copywriting at www.websites4wealth.co.uk
5. On what grounds do you base the claim of your company Searchengineoptimisations Ltd at www.searchoptimisations.ltd.uk
to be The UKs Premier SEO Company when it was only set up about 6 months ago
on 30th September 2008 and the Google results for the search terms SEO company do not
include your company in any of the first three pages?
6. Did you know that there is a proposal at Companies House to strike off one of your other companies
Arpanet UK Limited, which apparently continues to trade at www.arpanetinternational.co.uk, selling the
same thing as Tenretni Ltd? Companies House told me that they "can confirm the Registrar is currently
taking action to remove the company from the register for non filing of the 2009 Annual Return (Form 363)".
7. The complaints about Tenretni from some of your customers as shown on www.canyoutrustthem.com and www.ripoffreport.com
are that the earnings that they had been led to expect were not forthcoming, and when they asked for a
refund under your 90 day guarantee they were refused it. Would you like to comment?
Reply from Peter Staples of Tenretni:
As our terms and conditions clearly state : Earnings quoted are potential and the estimates of potential
earnings are derived from actual earnings statements of ourselves and our clients , which are on file
and available to potential customers.
The canyoutrustthem.com website is composed of very few people who duplicate their anonymous postings.
However, if your online publication puts any faith in anonymous rantings from websites where information
provided is likely to be false and defamatory and then relays it as you did to me as factual, how could
anyone have faith in the information you provide.
If what they are saying is true : Why do these people feel the need to remain anonymous :
If their allegations were true ; Why were our lawyers successful in
shutting down this website in February this year when it was hosted in the UK by Heart internet .
We are in the process of permanently removing this website from any
hosting.
If you are truly unbiased , you can show some satisfied clients also .
We have a great many satisfied customers
see here:
http://members.ebay.com/ws/eBayISAPI.dll?ViewUserPage
&userid=homebasedbusinessesforsale,
who have shown their income statements only to be attacked by the people from that website , who reported
them to the commission paying affiliate companies, for publicly displaying their commission statements
.
Whenever a client of ours shows any kind of success they are bombarded with emails from the leaders of
this small group who try to get them to give up on their training and attempt to demoralise them .
I have the emails forwarded to me all the time .
As for the rest of your questions ; I joined Tenretni in February 2008 when the company was dormant .
The company is now active as of February 2008.
I have resigned as a diector of Arpanet and have no current information on that company.
You will need to be more specific in your other queries.
Sincerely
Peter Staples
Reply from BOW:
Hello Peter
I think you have replied to questions 2 and 7 and you have said that you are not in a position to reply
to question 6. Your resignation from Arpanet UK Limited was presumably quite recent because it has not
yet reached Companies House, which is why I was unaware of it.
As regards the other unanswered questions, here they are again as direct, clear and brief as I can make
them:
1. If Tenretni is not looking to make many sales (your websites say that you are only looking for
"a select number of like minded entrepreneurs to train and support") why do you have
such a large number of websites - fourteen that I could find - all selling the same thing?
2. In view of the following three facts, how can it be that Tenretni was dormant up to 31st January
2008 according to the records you have filed at Companies House:
- in 2004 and 2005 Tenretni was offering for sale from its website various electronic devices aimed
at alleviating muscular pains; and
- Tenretni's website currently says that you "set this service up just over two years ago";
and
- Tenretni's website currently says that "Tenretni Ltd have spent the last 18 years Marketing
on the Internet"?
3. Who else apart from your company says that Dean Taylor is "The UK's Top Internet Guru"
as claimed on your website?
4. Who else apart from your other company, Searchengineoptimisations Ltd says that this company is
"The UK's Premier SEO Company"?
BOW reports do not rely on anonymous postings on forums. However, we have ourselves heard from one
of Tenretni's customers who makes the same complaints as the posters on the forum at www.canyoutrusthem.com
i.e. anticipated earnings not achieved and refund refused.
There are eight written testimonials from happy Tenretni customers on your site, plus numerous positive
ebay feedbacks. But there appears to be some mistake because three of the written testimonials (despite
being headed "Recent Testimonials") are dated from the period when Tenretni Ltd was not
trading according to the company's accounts i.e. the testimonial from Rick Francis is dated 19th September
2007, the one from Pat Higgins is dated October 2007 and the one from Josie McKay and family is dated
9th January 2008. Moreover, out of the total of 100 positive ebay feedbacks which you display, 81 of them
are dated before 31st January 2008.
Whilst looking further into these Tenretni testimonials, I visited www.tenretni.co.uk. The same eight
testimonials are shown there, together with twenty screen shots "taken from a selection of our
customer sites". Unfortunately, only five of these screen shots led to active sites when I clicked
on them, as follows:
www.justforcomics.com - links to a site
www.justfordvds.com - links to a site
www.findanytoys.com - links to a site
www.consolegamejunction.com - links to a site
www.justforphotography.com - links to a site
The other fifteen Tenretni customer screenshots do not seem to be operational, as follows:
www.justforbeatles.com
- link does not lead to a Tenretni customer site - it just leads to a page with a note saying "cgi-bin
... last modified 6 August 2008"
www.justfortickets.net
- page can't be found
www.justfragrances.net
- link does not lead to a Tenretni customer site - leads to an advertising page parked with GoDaddy
www.justforlaptops.net
- link does not lead to a Tenretni customer site - it just leads to a page with a note saying "cgi-bin
... last modified 6 August 2008"
www.justforinteriors.com
- link does not lead to a Tenretni customer site - it just leads to a page with a note saying "cgi-bin
... last modified 6 August 2008"
www.ebaymobilephones.co.uk
- page can't be found
www.ebayfurniture.net
- link does not lead to a Tenretni customer site - it just leads to a page with a note saying "cgi-bin
... last modified 9 August 2008"
www.propertydeals8.com
- page can't be found
www.designerdirect8.com
- links to an advertising page parked with AcquireThisName
www.justforgardens.com
- link does not lead to a Tenretni customer site - it just leads to a page with a note saying "cgi-bin
... last modified 6 August 2008"
www.findanybooks.com
- link does not lead to a Tenretni customer site - it just leads to a page with a note saying "cgi-bin
... last modified 7 August 2008"
www.justforjewellery.net
- link does not lead to a Tenretni customer site - it just leads to a page with a note saying "cgi-bin
... last modified 6 August 2008"
www.ebaybasketball.com - links to what looks like a parked advertising page containing Chinese characters.
www.justforwatches.com
- link does not lead to a Tenretni customer site - it just leads to a page with a note saying "cgi-bin
... last modified 8 August 2008"
www.justforcars.co.uk
- page can't be found
Can you give fifteen operational Tenretni client sites to replace these, and would it be possible
for people interested in your course to contact some of the people who have already taken it, in order
to obtain a grassroots view of the business? This would be particularly helpful if the list of contacts
were to contain people who have been running their Tenretni businesses for a few months or more.
The sales page at www.tenretni.co.uk also contains an invitation "Still not convinced? Check
my eBay account" with a link for the eBay account Neradean. There seems to be a problem here,
too, because clicking on the Neradean link brings up a page on the Ebay site which says "User
ID Not Found".
I look forward to hearing back from you.
Regards
Marian Owen
Peter Staples replied to say that "Now we know who you represent, it appears that you have a personal
interest rather than a general interest". He seems to have jumped to the false conclusion that
BOW is representing someone who has posted an abusive email about Tenretni on the website at www.canyoutrustthem.com.
He apparently now refuses to communicate further. I have told Peter Staples that the rating of Tenretni
will now be awarded on the basis of the information we have so far, and that if he wishes to provide any
further information at any time then this will be added to the review.
We are awarding Tenretni a zero rating because of queries over the claims made regarding the company's
trading history and because we have not been able to find adequate evidence that the typical customer
achieves the earnings which the company promises.
Rating:
○○○○○○○○○○
BOW Notice: A zero score or a low score means that in our opinion the business model or the investment
model has flaws and/or that we have found inadequate evidence to back up claims about earnings, sales,
profits etc. It doesn't mean this evidence does not exist and it doesn't mean that the promoters are unprofessional
or dishonest. Questions arising are normally contained within the body of the review, and readers who
are interested should contact the company with these questions and/or questions of their own.
Further reply received from Peter Staples:
Marian,
I will answer as I get time to answer .
It is quite hectic at the moment with new projects etc.
1. We have a small number of people who are working with us in selling businesses probably around 12 and
one or two of them have 2 sites.
BOW reply:
So you mean that there is the team at Tenretni (five people) plus twelve others, all with websites aimed
at recruiting "a select number of like minded entrepreneurs to train and support"?
As far as I am aware, we only have 2 website that offers sites and training for sale .
If you provide the URL's of the websites I will provide the names of the actual owners .
BOW reply:
Here are the other Tenretni websites:
www.9until5.com
www.workingforwealth.co.uk
www.tenretni.co.uk
www.innovative-internet.co.uk
www.genuineonlinebusiness.co.uk
www.richesuntold.co.uk
www.web2riches.co.uk
www.channelsofwealth.co.uk
www.ambitionandwealth.com
www.wealth-monster.com
www.affiliate-domination.com
www.easyinternetincome.net
www.yenom.co.uk
I checked most of them and found that clicking the purchase button led to a PayPal processing page with
Tenretni Ltd in big letters at the top. Surely, then, customers are buying from Tenretni Ltd?
2. The current operation conducted business under the name of Neradean until February 2008 before
that the business was a partnership . The name Tenretni was floated a couple of months prior to the February
start as a marketing exercise in our market research.
Certain directors of Tenretni have 18 years experience of internet marketing as you can see from your
reference to Vapro dated 1994.
I cannot find any reference or evidence of a tenretni website selling various electronic devices aimed
at alleviating muscular pains;
I understand that a few pilot schemes were launched prior to 2007 selling various products to test the
market, from which a lot of valuable information was gained; however , there are no actual records I can
find that records the names of the websites used for this purpose, due in probability to the brief nature
of each campaign.
If this is an important point then maybe you can provide me with the details of the website that you are
referring to such as any dates or information that is more precise any screenshots, then maybe I could
comment further, but I think your information on this is incorrect.
BOW reply:
Here's the Tenretni Ltd home page selling electronic pain-reducing devices in February 2004:
http://web.archive.org/web/20040221062540/
http://www.tenretni.co.uk/
And here is the Tenretni Ltd Terms and Conditions page in February 2004:
http://web.archive.org/web/20050206231502/
www.tenretni.co.uk/terms.html
Here's the same Tenretni Ltd home page still selling (or trying to sell?) electronic pain-reducing devices
a year later in February 2005:
http://web.archive.org/web/20050208065622/
http://www.tenretni.co.uk/index.html
And here's the same Tenretni Ltd Terms and Conditions page a year later in February 2005:
http://web.archive.org/web/20050206231502/
www.tenretni.co.uk/terms.html
It would seem, then, that either there is a mistake somewhere or Tenretni was spectacularly unsuccessful
with its internet business and did not make a single sale, as a result of which it thought that it qualified
to send in dormant accounts to Companies House.
You could ask Alun Killa about this if you wanted. Alun Killa was the founder director of the company
in January 2003, although he resigned as a director recently on 26th March 2009.
3 and 4. A claim to be the best at anything is a matter of opinion. and clients of ours have stated
their opinion in writing many times to this effect.
Regarding complaints that anticipated earnings were not achieved and refunds were refused, all of our
advertisements and listings include our terms and conditions which we encourage people to read.
It states plainly that earnings quoted are potential earnings and that our estimates of potential earnings
are derived from actual earnings statements of our clients and ourselves.
BOW reply:
So why does Dean Taylor's Million Dollar Bill letter on the home page of a number of the Tenretni websites
say that there is a 90 day refund guarantee, as follows: "Believe it or not I will even guarantee
our time together. If after deciding to come on board, 90 days down the line you decide it was an absolute
waste of time and you haven't made your initial investment back then not only will I give you a full refund
(yes you read that right a 90 day guarantee guarantee [sic] is unheard of), but I will also write
you or your favourite charity a cheque for £100 on the spot. That's how sure I am you'll find our
unlimited training & support invaluable to your financial future."?
Also, a number of the above Tenretni sites (e.g. tenretni.co.uk, workingforwealth.co.uk, 9until5.com
and websites4wealth.co.uk) have no links to any other Terms and Conditions. And on the website at www.tenretni.co.uk
it says at the top under Terms and Conditions, "Please notify us of any complaints within 30 days
from the date of purchase" (which does not read like a contractual requirement) and lower down
the page it says, "EARN OVER £8000 PER MONTH" and "YOU CANNOT FAIL TO MAKE
A VERY LUCRATIVE BUSINESS". So it would not be surprising if customers for whom these claims
were not met were unhappy, although I note that you say that there are few unhappy customers.
I see that Tenretni's Terms and Conditions which some of the sites (e.g. innovative-internet.co.uk) have
links to say:
"(8) Entire agreement
These terms and conditions , together with our privacy policy, constitute the entire agreement between
you and us in relation to your use of our website and or listings including any purchases you have made
or will make, and supersede all previous agreements in respect of your use of our listings/websites.
(10) Refund Policy
We offer refunds on products, if , within 90 days you have failed to generate income and you have complied
with all of our terms and conditions, the refund amount will be the full value of the website only."
Clause 10 seems to be in direct contradiction to Dean Taylor's statement on the Tenretni web site in
his Million Dollar Bill letter. I'm not surprised that Tenretni customers thought they had 90 days to
get a full refund. Presumably, though, you must have obtained some proof that customers had seen and agreed
to the Terms and Conditions before they ordered, particularly since there is no requirement for Tenretni's
online purchasers to tick a box to say that they've seen and agreed to them before they can order, and
I understand that some people ordered and paid over the phone. Even with this proof, it would be interesting
to know what the legal view is of such a direct contradiction; and without this proof the Million Dollar
Bill guarantee would surely hold sway?
The small minded people on the www.canyoutrusthem.com forum are a very small proportion of clients,
some have duplicated their claims to make it appear that there are a lot of unhappy customers, apparently
the same people post comments under many different identities, but notably not under their true identity.
Anonymous testimony is worthless.
Also there are 3 people on that forum who have sold websites in partnership with Tenretni to other people
in their group.
One of them is someone who used to work for Tenretni.
Our clients then received anonymous emails from a person calling himself "poppymaine " but out
of all of the clients contacted he could only find a handfull that had failed.
All websites with the name ebay in them were disabled due to a trademark issue.
Some customers change domain names and do not renew the registration of the old name.
I can provide 15 operational sites
I can provide names of individuals who would provide testimony of their success, however, this will have
to be thought through about how we do this .
The people on the failures forum have attacked anyone who identifies themselves as successul clients of
ours, because they are worried that they will not be taken seriously, but they do not have any credibility
whatsoever.
The can you trust them people even reported one of our clients to ebay partner network for displaying
a commissions statement.
They are trying to harm our business, but business is exeptionally strong and we have just completed a
major partnership deal with a similar company to ours who will be using our services.
Peter Staples
BOW email to Peter Staples:
I have just been informed by an ex-Tenretni customer that the Terms and Conditions page which is
now linked to from some of the sites did not exist before February 2009. Is this right?
This person also told me that he has had contact from seventy two unhappy Tenretni customers, forty seven
of whom have told him in emails that they asked for refunds and were refused.
The website at www.tenretni.co.uk says that Tenretni has over 520 customers.
Forty seven people asking for refunds is only 9%, but nevertheless I am sure you will agree that it is
not satisfactory that they mistakenly believed they could get a full refund from Tenretni. Will you now
be removing the Guarantee text from the Million Dollar Bill letter, since it appears that Tenretni does
not honour this, and it was presumably a mistake that it was there in the first place?
Reply from Peter Staples:
The person you have been in contact with keeps quoting 72 customers to all and sundry and the contact
he claims to have received from 72 tenretni customers is actually from him to our customers , not the
other way around, he keeps pestering our customers to join the losers forum .
How do you think that 72 of our customers suddenly woke up one day and decided to phone or email him,
a total stranger .
and when he asked me if he could meet and represent the now famous 72 , I asked him for authorisations
from the 72 enpowering him to act on their behalf .
needless to say he couldn't provide that . It did ,however , prompt a new flurry of emails from him to
our customers that day .
Just for the record this person bought his site from from someone who is also one of that group of people.
The painmaster business is owned by a client of tenretni.
There are several business partners , who invoice Tenretni for businesses sold that is why paypal leads
to our account .
It sounds like you are disappointed that the people you are in contact with maybe not what they claim
to be .
Which leads me to conclude that my original suspicions of your motives were correct . It is looking like
you and them have the same agenda.
Reply from BOW:
Thanks for your reply.
However, are you intending to reply to the question about whether it is correct that Tenretni's Terms
and Conditions page only appeared in February 2009 and to the question about whether you are now removing
the Refund Guarantee from the Million Dollar Bill letter on the Tenretni web site?
I also note that in an earlier email to me you said "I joined Tenretni in February 2008",
but according to Companies House you were appointed a director on 27th July 2007. Can you please clarify.
Is there perhaps a mistake at Companies House, or do you mean that you didn't do anything at all for Tenretni
between 27th July 2007 and 31st January 2008?
__________________________________
UPDATE 5TH JUNE 2009
Tony Fischer of www.smallclaims.uk.com is co-ordinating
some people who have a complaint against Tenretni. If you would like to be added then please contact Tony
via the Contact page on his website.
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